---
locale: en
title: "Home"
description: "Explore Ecogenica Outback heat pumps, check your £7,500 grant eligibility and request a free home suitability check and fixed quote."
url: https://ecogenica.co.uk
updated: 2026-10-24
---

# Home

_Explore Ecogenica Outback heat pumps, check your £7,500 grant eligibility and request a free home suitability check and fixed quote._

## £3,500

Systems from, including radiators, subject to survey.

## £7,500

Government grant. We apply for you.

Free, no obligation. Takes about a minute.

## Up to 8-year warranty

on your heat pump

## MCS accredited

the UK quality standard

## BUS grant ready

£7,500 off your system

## A+++ energy rating

Outback 5 kW at W35

## Accredited installers

trained and supported by us

## Will my home stay warm in winter?

Yes. The Outback keeps heating and hot water running down to −15°C outside, with automatic de-icing. It was proven in Australia’s harshest climates first.

## What will it cost me?

Systems start from £3,500 including radiators for a standard home. You get a fixed quote after a free check, with the £7,500 grant already taken off.

## Will it lower my bills?

It’s built to. The Outback 5 kW turns each unit of electricity into up to 4.91 units of heat (SCOP 4.91), and its R290 system is designed to make the most of heat pump tariffs.

## Who fits it, and what if it breaks?

Approved, MCS-accredited installers are trained and supported by us, backed by a warranty of up to 8 years, with UK support behind it.

The government’s Boiler Upgrade Scheme pays towards a new heat pump. Ecogenica systems are MCS certified, so they qualify. You have no forms: your installer applies and takes it off your quote.

Answer three questions for a quick check. We confirm eligibility properly before you go ahead.

## Is your home in England or Wales?

## Do you own the property?

## Is it heated by gas, oil, LPG or electricity?

Heat output

5 kW

## Outback 5 kW

Model: ECO-ZR02FC

## Seasonal efficiency (SCOP)

4.91 at 35°C · 3.69 at 55°C

## Energy rating (W35 / W55)

A+++ / A++

## Heating output at W35

2.5–7.5 kW

## Refrigerant

R290 (GWP 3)

## Operating range

−15°C to +40°C

## Sound power

59.08 dB(A)

## Dimensions (L × W × H)

1045 × 400 × 805 mm

## Net weight

85 kg

8 kW

## Outback 8 kW

Model: ECO-ZR03FC

## Seasonal efficiency (SCOP)

4.63 at 35°C · 3.55 at 55°C

## Energy rating (W35 / W55)

A+++ / A++

## Heating output at W35

3.5–11.5 kW

## Refrigerant

R290 (GWP 3)

## Operating range

−15°C to +40°C

## Sound power

60.54 dB(A)

## Dimensions (L × W × H)

1205 × 475 × 845 mm

## Net weight

119 kg

11 kW

## Outback 11 kW

Model: ECO-ZR04FC

## Seasonal efficiency (SCOP)

4.45 at 35°C · 3.40 at 55°C

## Energy rating (W35 / W55)

A+++ / A++

## Heating output at W35

5.2–14.5 kW

## Refrigerant

R290 (GWP 3)

## Operating range

−15°C to +40°C

## Sound power

63.04 dB(A)

## Dimensions (L × W × H)

1205 × 475 × 1015 mm

## Net weight

137 kg

16 kW

## Outback 16 kW

Model: ECO-ZR06FC (3 Phase)

## Seasonal efficiency (SCOP)

5.13 at 35°C · 3.71 at 55°C

## Energy rating (W35 / W55)

A+++ / A++

## Heating output at W35

7.8–22.5 kW

## Refrigerant

R290 (GWP 3)

## Operating range

−15°C to +40°C

## Sound power

68.25 dB(A)

## Dimensions (L × W × H)

1205 × 475 × 1435 mm

## Net weight

198 kg

## Heat and hot water in any weather

Runs from −15°C to +40°C outside, with de-icing and heat injection built in.

## Less energy for the same warmth

Inverter control matches output to demand, so it uses less power and runs quieter. SCOP 4.91 on the 5 kW.

## Control it from your phone

Set zones, adjust heating and hot water, and track your energy use over Wi-Fi.

## A cleaner refrigerant

Natural R290 has a global warming potential of 3. The common alternative, R32, is 675.

## A tidy, certified installation

Accredited installers, a clear installation manual and full commissioning before they leave.

## Covered for the long run

Up to 8 years on the heat pump and up to 20 years on hot water cylinders once registered.

## We check your home

A free suitability check to make sure a heat pump is right for your property.

## You get a clear quote

A transparent price with your grant eligibility checked upfront. No surprises.

## Accredited installers fit it

Professional installation and full commissioning, so it runs right from day one.

## We stay with you

Ongoing support and warranty cover of up to 8 years.

## Rowan & Sarah

The experience of setting up our heat pump through Ecogenica was SO easy and straight forward.

Homeowners in Newcastle, NSW · Google review

## Reinier Claus

Very good service and product.

Google review

## Fred

I own my own home, but always prudent with my decision making.

Retiree in Sydney · Google review

Ecogenica designs, manufactures, wholesales and installs heat pumps. We’ve spent more than 15 years as a preferred manufacturer in Australia, with over 200,000 installations through our partners. Every system was tested in scorching heat and freezing regions before it came to the UK.

Certified and registered in the UK

## MCS certified

Heat pump certification

## Trademark UK

Registered in the UK

## Can I get the Boiler Upgrade Scheme grant?

The scheme offers £7,500 towards an eligible air source heat pump installation in England and Wales. Your property and existing heating must meet the scheme’s conditions. Our accredited installer checks eligibility and applies for you before you commit.

## How long does installation take?

It depends on your property, the existing heating system and whether any radiators or pipework need changing. We explain the work and confirm a schedule after your free suitability check.

## Do you offer finance?

Ask our team about the payment options available for your installation. We will explain the options and any applicable terms before you decide.

## Will I need new radiators?

Not always. We check the size and output of your existing radiators as part of the home assessment. Your quote clearly includes any upgrades that are needed.

## How do I register my warranty?

Your installer will explain the registration process and give you the documents after commissioning. Contact our UK team if you need help with registration or warranty cover.